At OkYaman, we believe that every Filipino player deserves to know exactly what happens to their personal information when they sign up and play on our platform. This Privacy Policy explains — in plain, straightforward language — how OkYaman collects, uses, stores, and protects the personal data of our players and website visitors.
This OkYaman privacy policy applies to all users of the https://okyaman.app website, its mobile interface, and all related services. By creating an account or continuing to use our platform, you acknowledge that you have read and agreed to the practices described in this document.
We take our responsibilities seriously under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. OkYaman is committed to upholding the privacy rights of every kabayan who chooses to play with us.
Quick Summary: OkYaman only collects the data it needs to operate, keep you safe, and improve your experience. We don't sell your personal information to marketers or unrelated third parties. Period.
RA 10173 Compliant
OkYaman fully complies with the Philippines' Data Privacy Act of 2012. Your rights as a data subject are protected at every step.
No Data Selling
We never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information stays with OkYaman.
End-to-End Encryption
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by banks.
1. What Personal Data We Collect
OkYaman collects personal data through different touchpoints across our platform. Below is a breakdown of what we collect and why.
Registration & Account Data
When you create an OkYaman account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity and comply with Know Your Customer (KYC) regulations mandated by PAGCOR and Philippine AML laws.
Identity Verification Documents
To process withdrawals and comply with anti-money laundering regulations, we may ask you to submit a government-issued ID (PhilSys National ID, passport, driver's license, UMID, SSS/GSIS ID) and a selfie or proof-of-address document.
Financial & Transaction Data
We record details of all deposits, withdrawals, and bets placed on OkYaman. This includes transaction amounts in Philippine Peso (₱), payment method references (GCash, Maya, BDO, BPI, UnionBank, etc.), timestamps, and game outcomes. We do not store full card numbers or e-wallet PINs.
Device & Technical Data
We automatically collect technical information when you access our platform, including your IP address, browser type and version, device model, operating system, session timestamps, and pages visited. This data helps us detect fraud and improve platform performance.
Communication Data
If you contact our support team via live chat, email, or other channels, we keep records of those conversations to provide better service and resolve any disputes.
| Data Type | Examples | Purpose |
|---|---|---|
| Account Info | Name, email, mobile number | Account creation, login, communications |
| KYC Documents | Government ID, selfie | Identity verification, regulatory compliance |
| Financial Data | Deposit/withdrawal records | Transaction processing, AML compliance |
| Technical Data | IP address, device info | Fraud prevention, platform security |
| Behavioral Data | Games played, session duration | Responsible gaming monitoring, personalization |
Built for Filipino Players
OkYaman's privacy practices are designed with the Filipino player in mind — compliant with Philippine law and respectful of your personal boundaries.
Secure Mobile Experience
Whether you're playing from Makati or your hometown, your data is encrypted and protected every time you log in to OkYaman.
2. How We Use Your Personal Data
OkYaman processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are unrelated to providing you with a safe and enjoyable gaming experience. Here's a clear breakdown of how your information is used:
- Account Management: To create, maintain, and manage your OkYaman player account.
- Identity Verification: To confirm that you meet our age and eligibility requirements in accordance with Philippine gaming regulations.
- Payment Processing: To facilitate deposits and withdrawals through your chosen payment method (GCash, Maya, InstaPay, BDO, BPI, Visa/Mastercard, etc.).
- Fraud Detection and Prevention: To monitor unusual account activity and protect all players on the platform from fraud, money laundering, and other illegal activities.
- Customer Support: To respond to your inquiries, resolve disputes, and assist you with any platform-related concerns.
- Regulatory Compliance: To fulfill our legal obligations under PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act of 2012.
- Responsible Gaming: To monitor betting patterns and intervene when we detect signs of problem gambling behavior, as part of our commitment to player welfare.
- Platform Improvement: To analyze usage patterns and improve the OkYaman platform's features, design, and overall performance.
- Marketing Communications: To send you promotions, bonuses, and updates — but only if you have opted in to receive these messages. You can opt out at any time.
3. Data Sharing and Disclosure
OkYaman does not sell, rent, or trade your personal information to third parties for commercial purposes. However, there are specific situations where we may share your data with trusted parties:
Regulatory Authorities
We are legally required to share relevant account and transaction data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies when required by law or court order.
Payment Processors
To process your deposits and withdrawals, we share necessary payment information with our licensed payment partners — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, and major Philippine banks. These partners are bound by their own privacy policies and are required to handle your data securely.
Technology and Security Partners
We work with licensed third-party service providers for fraud detection, KYC verification, cloud hosting, and customer support systems. These providers access only the data they need to perform their specific services for OkYaman and are contractually required to maintain confidentiality.
Business Transfers
In the unlikely event that OkYaman undergoes a merger, acquisition, or restructuring, your data may be transferred as part of that process. We will notify you through your registered email if this happens and your data rights are affected.
Important: OkYaman will never share your personal data with third-party advertisers, data brokers, or any company outside of our operational requirements. If we ever change this policy, we will notify you clearly and give you the opportunity to opt out.
4. Cookies and Tracking Technologies
Like most websites, OkYaman uses cookies and similar tracking technologies to make your experience smoother and to help us understand how our platform is being used.
What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website. They help the site remember your preferences and login status across sessions.
Types of Cookies We Use
- Essential Cookies: Required for the platform to function properly. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without disrupting platform functionality.
- Analytics Cookies: Help us understand how users navigate OkYaman — which pages are popular, where users drop off, and how to improve our platform. These are anonymized and non-identifying.
- Preference Cookies: Remember your settings such as language preferences and display choices.
- Marketing Cookies: Used only if you opt in to receive personalized promotions. These help us show you offers relevant to your gaming preferences on OkYaman.
Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect platform functionality. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view and clear cookies through their privacy settings menu.
5. Data Security Measures
Protecting your personal data is one of OkYaman's highest priorities. We implement a range of technical and organizational measures to ensure your information remains safe from unauthorized access, disclosure, or destruction.
- SSL/TLS Encryption: All data transmitted between your browser or app and our servers is encrypted using 256-bit SSL, the same standard used by major Philippine banks.
- Secure Data Storage: Personal data is stored in secure, access-controlled servers with strict internal policies on who can access what data.
- Regular Security Audits: Our systems are regularly tested and audited for vulnerabilities by internal and external security teams.
- Two-Factor Authentication (2FA): OkYaman supports optional 2FA on player accounts for an extra layer of login security.
- Employee Training: All OkYaman staff who handle personal data are trained in data privacy best practices and bound by confidentiality agreements.
While we take every reasonable precaution, no platform can guarantee 100% security against all possible threats. If you believe your account has been compromised, contact our support team immediately at support@okyaman.app.
Your Data Rights
Under RA 10173, you have the right to access, correct, delete, or restrict the processing of your personal data held by OkYaman.
Easy Opt-Out
Don't want marketing messages? Unsubscribe anytime from our emails or SMS promotions with a single click — no hassle, no questions.
Transparent Practices
We update this OkYaman privacy policy whenever our data practices change and always notify players through their registered email address.
6. Your Rights as a Data Subject
Under the Philippines' Data Privacy Act of 2012, you have the following rights regarding your personal data held by OkYaman. We are committed to honoring these rights promptly and transparently.
- Right to Be Informed: You have the right to know what personal data OkYaman collects about you and how it is used — which is exactly what this privacy policy explains.
- Right to Access: You may request a copy of the personal data OkYaman holds about you at any time by contacting our Data Privacy Officer.
- Right to Correction: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to our legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for marketing or non-essential purposes.
- Right to Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
- Right to Lodge a Complaint: If you believe OkYaman has violated your privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, email our Data Privacy Officer at support@okyaman.app with the subject line "Data Privacy Request." We will respond within 15 business days.
7. Data Retention
OkYaman retains your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by Philippine law.
- Active Accounts: Data is retained for the duration of your account's existence on OkYaman.
- Closed Accounts: After account closure, we retain certain data for a minimum of five (5) years to comply with AML regulations and PAGCOR requirements. Financial transaction records may be kept longer if required by law.
- KYC Documents: Identity verification documents are retained for the period required by anti-money laundering laws, typically a minimum of five (5) years from the date of submission.
- Support Communications: Records of customer support interactions are retained for up to three (3) years to assist with dispute resolution.
Once the applicable retention period expires, OkYaman will securely delete or anonymize your data so it can no longer be linked back to you.
8. Protection of Minors
OkYaman is strictly an adult gaming platform. Our services are intended only for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we discover that a minor has provided personal data to OkYaman, we will immediately close the account, refund any deposits, and delete the associated personal information from our systems. If you believe that a minor may have registered on our platform, please contact us immediately at support@okyaman.app.
We strongly encourage parents and guardians to monitor the online activities of minors and to use parental control tools to prevent access to gambling websites.
9. Third-Party Services
The OkYaman platform may reference or integrate with certain third-party services — such as payment gateways and game providers — that have their own privacy policies. Once you leave the OkYaman platform and interact directly with a third-party service, their privacy policy governs how your data is handled.
OkYaman is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with. Our goal is to partner only with reputable, compliant service providers who share our commitment to data privacy.
10. Changes to This Privacy Policy
OkYaman may update this privacy policy from time to time to reflect changes in our data practices, new features, or updates to Philippine law. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a prominent notice on the OkYaman platform
- Send a notification to your registered email address for significant changes
We recommend bookmarking this page and reviewing it periodically. Your continued use of OkYaman after any update to this privacy policy constitutes your acceptance of the revised terms. If you disagree with any changes, please stop using the platform and contact us to close your account.
11. Contact Our Data Privacy Officer
If you have any questions, concerns, or requests related to this OkYaman privacy policy or the handling of your personal data, our Data Privacy Officer is ready to assist you.
- Email: support@okyaman.app (subject: "Data Privacy Request")
- Live Chat: Available 24/7 through the OkYaman platform
- FAQ: Visit our FAQ page for quick answers
For concerns about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For general platform questions, you can also review our Terms and Conditions.
National Privacy Commission (Philippines): If you feel your data privacy rights have not been adequately addressed by OkYaman, you may file a complaint with the NPC at privacy.gov.ph. We are fully subject to the NPC's jurisdiction and cooperate with any investigation.
Your Privacy is Protected. Now, Laro na!
Now that you know how OkYaman takes care of your data, it's time to enjoy the games. Register for free and experience the best online casino in the Philippines — safe, fair, and 100% sulit.